- Free Software Updates and Upgrades
- Unlimited Billing and Account Help
- Unlimited Online Technical Support
- One Tech Support Call per Month
- Access to Video Library + Knowledge Base
- Access to Forums
- Requires Avid Floating License Server
Standard Support for Floating License Server from Avid is for current Avid users who would like to upgrade to or extend Standard Support for 1-Year. This license requires a network that is running an Avid Floating License Server. This is a 20-pack of licenses, and this number must match the client seat count.
Benefits of Standard Tech Support:
- All available Media Composer updates and upgrades
- Unlimited billing and account help - response within 24 hours
- Unlimited online technical support - response within 24 hours
- Technical support by phone - one call per month
- Access to the Avid video library, Knowledge Base, and forums
| System Requirements | Floating License Server with 20 client seats |
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