Olympus TP-8 Telephone Pick-Up Brand new and direct import from US, Received in excellent condition.
Ordered on 11/10/2018 6:02 PM IST and received on Wed 12/05/2018 6:02 PM
Receved a call from Tanotis representative before the day of dispatch from Bangalore and received the product on Wed 12/05/2018 6:02 PM
Recomendations:
1. Review the timeline in the product purchase page mentioned to include the maximum time it can be delivered for each product, sets customers expectation right, if it is delivered ahead of time mentioned, it is delightful
2. Product once ordered please mention the time lines there as well one has to go back to the product page to find out what was the time line where is the delay, why it is not received.
3. Trigger some kind of communication perhaps email at various stages enroute increases the confidence, you have the information with you.
4. Mention the International Carrier number separate so that it can be verified by the customer (the communication triggered at various stages will help the customer understand the status)
Rated Four as it was delayed beyond the time limit mentioned and I had to continuously check on the portal why it is delayed.
Thank you for the service. Keep up the good work
Best Regards
Pramod Nair